Return Window
Our refund and returns policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, we cannot offer a refund.
Eligibility
To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- A receipt or proof of purchase is required.
Partial Refunds
Only partial refunds may be granted in certain situations, including:
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Any item returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will notify you by email. We will also inform you of the approval or rejection of your refund.
- Approved refunds will be issued to your original method of payment within 7–10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to our error).
Return Instructions
To initiate a return, please contact us at [your email address]. We will provide you with the return address and instructions.
Return Shipping Costs
- Customers are responsible for paying their own shipping costs for returning items.
- If the return is due to a defective or incorrect product sent by us, we will cover the return shipping costs.